Coventry Health Care, an $11.6 billion Fortune 500 organization, is a national managed health care company with nearly 5.1 million members in all 50 states at the end of 2010. At Coventry Health Care, we are driven to ensure that every person and organization we serve receives the greatest possible value for their health care investment. We do this by providing a full range of competitive products through our seven core businesses – Commercial Risk, Medicare Advantage, Medicare Part D, Medicaid, Workers' Comp Services, FEHBP and Network Rental.

We are committed to constantly improving our low-cost platform so that we can deliver the products and services that our customers want at a price they can afford. Coventry has the expertise, the experience, and the agility to craft the new products, the new processes, and the new service needed to make healthcare more accessible to all Americans.

Our national managed care company is seeking a Director of Medicare Enrollment in our Moon Township, PA service center.   

We offer a competitive salary, excellent benefits (401K with company matching, paid training, comprehensive benefits including medical, dental, and tuition reimbursement), vacation and sick time and a business casual environment. This is a highly visible role dealing with business partners across the corporation, relationship building with vendors and motivating a dynamic team!

Essential Responsibilities:

  • Direct responsibility of the day-to-day management of the preparation, processing and maintenance of member enrollment services and staff.
  • Emphasize departmental and corporative objectives while consistently improving performance and the customer experience.

         Maintains a positive work environment and structure that supports self-directed teams and optimizes the experience, skill, knowledge and capability of the teams.

         Builds and maintains collaborative relationships and alliances with internal and external customers including, but not limited to, employer groups, provider groups, members, brokers, marketing, finance, and medical management to achieve business goals.

         Develops and manages the budget; controls expenses while meeting operational, financial and service requirements.

         Performs other duties as required.

Basic Qualifications:

         Bachelor’s degree or equivalent with 7 - 9 years leadership experience with managing provider enrollments.

         Strong project management experience including experience with implementing process improvements.

         Proficient with MS Office applications and automated systems databases (i.e. Access, Excel, MMC, and/or CMS systems).

         Must be able to travel 20% of time.

Preferred Qualifications:

  • Bachelor’s degree or equivalent, plus 7 - 9 years leadership experience managing enrollments for Medicare programs.
  • Knowledge of CMS guidelines for Medicare.      
  • Experience in managing cross-functional, self-directed, large teams.


  • Excellent leadership, process improvement, communication and relationship management skills.
  • Effective communication, consulting, and presentation skills; strong influencing, negotiation & analytical skills.
  • Team building and motivational skills required.
  • Relocation assistance is provided for this position.

Please apply directly to and refer to Req# 154637, Dir, Service Center Ops

Coventry Health Care is an Affirmative Action/Equal Opportunity Employer, and we are committed to building a talented and diverse team.

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